Firepop is the texting platform for consumer law firms that combines the best of AI and human support to maximize client experience while minimizing burnout.
Firepop Inbox
Engage clients from a shared inbox
Say goodbye to clunky portals and scattered messages. Let your team deliver the personal touch from a shared inbox everyone on your team can manage.
SMS
Engage clients with every-day messaging and reminders.
Collect sensitive documents and information with end-to-end encryption clients trust.
Phone
Conduct consults, interviews, and one-off calls with a VOIP number and auto-transcription.
AI Legal Assistant
Use AI when it makes sense
Use AI to help clients on their time (yes, even at 2am) with multi-lingual messaging that handles routine work while your team sleeps.
Answer Common Questions
Respond to frequently asked questions and intake clients 24/7.
Collect Documents & Information
Use smart follow ups to collect all required docs from your clients and auto-sync to your CMS.
Send Case Updates & Reminders
Keep your clients informed with automatic case updates and smart reminders.
Trust & Safety
Secure, safe communication for every client.
Firepop ensures your legal data remains private, encrypted, and compliant.
Secure Access
All client information is stored in secure, audited, access-controlled infrastructure.
AI Guardrails
Guardrails ensure professional tone, helpful responses, and AI-to-human handoff as needed.
Encryption
All data is encrypted to prevent unauthorized access.
Data Sovereignty
You control your data. We never use it to train our AI models.
Frequently Asked Questions
About Firepop
Everything you need to know.
Built by AI experts with experience delivering complex AI solutions for the world’s largest professional service firms, technology companies, banks, and hospital systems